Terms of Use
Welcome to StoryFen (the “Platform,” “Website,” or “Service”). These Terms of Use (the “Terms”) constitute a legally binding agreement between you (the “user” or “customer”) and Obsidian Gate Works Inc (the “Company,” “we,” “our,” or “us”) regarding your access to and use of our online reading platform and related digital services.
Please read these Terms carefully before using our Service. By accessing, browsing, registering an account, purchasing digital access, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, discontinue use of the Platform.
1. Description of Our Services
Our Platform provides access to digital entertainment content, including online novels, serialized stories, chapters, and other written content (“Digital Content”).
The Services may include free preview chapters, individual chapter access, full-story access, digital reading packages, membership-based reading benefits, personalized reading functions, and other digital features introduced in the future.
The Company provides access to Digital Content through an online reading environment. The Services are intended solely for personal entertainment and reading purposes.
2. Acceptance and Eligibility
By using our Services, you confirm that you are legally capable of entering into a binding agreement, the information you provide is accurate and complete, and your use of the Platform complies with applicable laws and regulations.
Users under 13 may not create accounts or use paid features. If you are between 13 and the age of majority in your jurisdiction, you must have permission from a parent or legal guardian.
3. User Registration and Account Responsibilities
Certain features may require registration. When creating an account, you agree to provide truthful and current information, maintain accurate account details, protect your credentials, and notify us immediately if unauthorized access occurs.
You are responsible for all activity conducted through your account. You may not transfer your account, allow unauthorized individuals to access paid content, create multiple accounts for fraudulent purposes, or use false identity information.
The Company may restrict or terminate accounts involved in suspicious, fraudulent, or abusive activities.
4. Digital Content License
All books, chapters, stories, and other materials available through the Platform are licensed digital content. When you purchase access, you receive a limited, personal, non-exclusive, non-transferable license to access and read that content through the Platform. You do not acquire ownership of the underlying work.
Unless expressly authorized by the Company, you may not:
- Download or distribute Digital Content
- Copy or reproduce Digital Content
- Convert Digital Content into other formats
- Share purchased content with others
- Sell, sublicense, or transfer access rights
- Use automated tools to extract content
All intellectual property rights remain with the Company and applicable content licensors.
5. Reading Credits, Coins and Digital Currency
The Platform may offer virtual credits, coins, points, or similar digital units (“Coins”) that allow users to unlock eligible Digital Content.
Coins are purchased for use only within the Platform. They do not represent real currency, cannot be exchanged for cash, cannot be transferred between accounts, and cannot be sold or traded.
Coins may only be used according to the rules displayed at the time of purchase. The Company may modify pricing, availability, or usage rules relating to Coins.
6. Purchases and Payment Processing
Certain Digital Content or features may require payment. By completing a purchase, you authorize the Company, its payment processors, and applicable third-party payment providers to process the transaction using your selected payment method.
Applicable pricing information will be displayed before purchase confirmation. You are responsible for ensuring that your payment information is accurate, you are authorized to use the payment method, and your payment details remain current.
The Company is not responsible for payment failures caused by third-party payment providers, banks, or financial institutions.
7. Membership and Subscription Services
The Platform may provide optional membership plans or reading packages. Benefits may include access to eligible content, reading privileges, promotional benefits, and other features described at purchase.
Membership terms, pricing, and benefits will be displayed before purchase confirmation. Unless otherwise stated, benefits are limited to the purchasing account and cannot be transferred.
8. Refund Policy
Due to the nature of digital content, completed purchases may become immediately available after payment confirmation and are generally non-refundable.
Refund requests may be considered for technical inability to access purchased content, duplicate transactions, unauthorized transactions, or other situations required under applicable consumer protection laws. Decisions are reviewed case by case.
Users requesting assistance should contact customer support with relevant transaction details.
9. Availability and Access to Purchased Content
The Company strives to maintain continuous access to purchased Digital Content. Access may occasionally be affected by maintenance, technical failures, security measures, legal changes, or third-party service interruptions. We do not guarantee uninterrupted availability at all times.
10. Offline Reading and Device Access
Where supported, certain Digital Content may be temporarily stored for offline reading through approved Platform features. Offline access does not create ownership of downloaded files or provide a transferable copy and is limited to authorized devices and Platform functionality.
The Company does not provide unrestricted ebook files, including PDF, EPUB, or similar downloadable formats, unless expressly stated.
11. Intellectual Property Rights
All Platform elements, including website design, software, user interface, logos, trademarks, text, graphics, and Digital Content, are protected by copyright, trademark, and other intellectual property laws.
You agree not to use Company intellectual property without prior written authorization.
12. User Conduct Rules
You agree that you will not:
- Use the Platform for unlawful purposes
- Attempt to bypass payment systems or circumvent access controls
- Use bots, crawlers, or scraping software
- Upload malicious code
- Interfere with Platform operations
- Abuse customer support services
- Engage in fraudulent payment activities
Violation of these restrictions may result in immediate suspension or termination.
13. Third-Party Services
The Platform may rely on payment processors, hosting providers, analytics services, and security providers. Third-party services may have separate terms and privacy policies. The Company does not control and is not responsible for third-party services.
14. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
15. Disclaimer of Warranties
To the maximum extent permitted by law, the Platform and Digital Content are provided on an “AS IS” and “AS AVAILABLE” basis. The Company does not guarantee that the Platform will always be available, that content will be error-free, or that the Service will meet every user's expectations.
16. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for indirect damages, lost profits, loss of data, business interruption, or consequential damages arising from your use of the Platform.
17. Suspension and Termination
The Company may suspend or terminate access if you violate these Terms, fraudulent activity is suspected, or your actions create risks to the Platform or other users. Termination does not affect rights or obligations that accrued before termination.
18. Changes to These Terms
The Company may update these Terms periodically. Updated Terms will be posted on the Platform with a revised effective date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
19. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Pennsylvania, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved according to applicable legal procedures.
20. Contact Information
For questions regarding these Terms, please contact:
Obsidian Gate Works IncEmail: [email protected]
Address: 123 S Broad Street, Philadelphia, PA 19109, USA